Audit of the heritage interpretation at the Citadelle of Dinant

Consultancy service offering the managers of the Citadelle of Dinant an overall assessment of the visitor experience based on various research methods: questionnaires, participant observation and analysis of online reviews. Following this assessment, strengths and weaknesses are identified and solutions proposed to improve the visitor experience.

1 week, 2024.

historic site, heritage interpretation, visitor experience, consultancy